In compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and their Regulations, SERVIMER RESEARCH GLOBAL S.A. DE C.V. (hereinafter "SERVIMER RESEARCH GLOBLAL" or "we"), with address at Tuxpan 18, Int 101, Roma Sur, Cuauhtémoc, 06760, CDMX, Mexico; dedicated to Market Research, declares and guarantees that the protection and privacy of personal data provided by users are of the utmost importance for our company.

1. Pesonal Data Collected

The personal data that SERVIMER RESEARCH GLOBAL may collect includes, but is not limited to: full name, address, telephone number, email address, employment information, financial data, personal interests and preferences. This data may be collected when you interact with us through our websites, mobile applications, social media, phone calls, email, or other means.

2. Purposes of Data Processing

The personal data collected by SERVIMER RESEARCH GLOBAL will be used for the following purposes:

• Carry out market research and statistical analysis to understand and evaluate market behaviour, interests and needs.
• Provide the services and products that you request or contract with us related to our market research activities.
• Contact you to provide information about our services, promotions and events related to our marketing research activities.
• Carry out studies and market analysis to improve our services and offer a better user experience.
• Comply with the obligations derived from any legal relationship between you and SERVIMER RESEARCH GLOBAL.
• Respond to your requests for information, customer service or technical support.
• Send communications about changes to our terms and conditions, privacy policies or services.
• Comply with applicable legal and regulatory obligations.

3. Security of Personal Data

SERVIMER RESEARCH GLOBAL has implemented adequate administrative, technical and physical security measures to protect personal data against loss, theft, unauthorized access, disclosure, alteration or destruction. Our employees and service providers are subject to obligations of confidentiality and restricted access to personal data.

4. Sharing Personal Data

SERVIMER RESEARCH GLOBAL may share your personal data with third parties in the following circumstances:

• With affiliated or subsidiary companies for internal and operational purposes related to our market research activities.
• With external service providers who assist us in data processing, as long as they are subject to confidentiality and data protection obligations.
• In compliance with legal obligations or requirements of competent authorities.

5. ARCO Rights

You have the right to access, rectify, cancel and oppose the processing of your personal data (ARCO rights), as well as the right to revoke your consent at any time. To exercise these rights, you can contact us at soporte@servimer-cloud.com.

6. Modifications to the Privacy Notice

SERVIMER RESEARCH GLOBAL eserves the right to modify or update this Privacy Notice at any time. Modifications will be published on our websites or, if applicable, sent by other means of communication.

We encourage you to periodically review this notice to be informed about how we protect your personal data.

Date of last update: July 25, 2023

EThis Privacy Notice is governed by the data protection laws in Mexico and any controversy that arises in relation to its interpretation or compliance will be submitted to the jurisdiction of the competent courts of Mexico.

If you have any questions or comments about this Privacy Notice, please contact us at soporte@servimer-cloud.com.

Sincerely,
SERVIMER RESEARCH GLOBAL S.A. DE C.V.